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How to cancel ChatGPT Plus

Published

ChatGPT Plus bills from wherever you subscribed: OpenAI directly if you signed up on the web, Apple if you tapped subscribe inside the iOS app. The charge on your statement tells you which: OpenAI’s name means web, an Apple charge means the App Store.

If you subscribed on the web

  1. Sign in at chatgpt.com in a browser.
  2. Open Settings, then the subscription or plan section.
  3. Choose to manage your subscription and cancel; the billing portal confirms the end date.

Plus features keep working until the period you’ve paid for runs out, then the account drops back to the free tier. Your chat history stays either way.

If you subscribed in the iOS app

Open Settings, your name, Subscriptions, tap ChatGPT and cancel there. Everything that applies to Apple-billed subscriptions applies here, including the big one: deleting the app cancels nothing.

Worth knowing

  • Check for a duplicate. It’s genuinely common to subscribe on the web, later tap upgrade in the app, and end up paying twice through two billers. If you see both an OpenAI and an Apple charge, cancel one today; this exact failure is why a single list of everything you pay for is worth keeping.
  • AI subscriptions stack up fast across tools; the twenty-dollars-a-month tier feels small until you’re paying four of them. The yearly-cost audit is the antidote.

Common questions

Do I lose my chat history when I cancel?

No. The account drops to the free tier and your conversations, custom instructions and saved memory stay where they are. Plus-only capabilities become unavailable, but nothing is deleted.

Can I get a refund for the current month?

OpenAI generally does not refund mid-period, and Plus runs to the end of the paid month. Consumers in the UK and EU may have statutory rights worth raising with support; Apple-billed subscriptions go through Apple instead.

What about custom GPTs I have built?

They stay in your account. Some remain usable on the free tier and some do not, but cancelling does not delete anything you have created.

Is cancelling Pro or a Team plan any different?

Pro cancels by the same route in settings. A Team or Business workspace is managed by its owner, so an individual member cannot cancel the plan; only the owner can, from the workspace billing page.